You show up on the hardest days, and we see you. The Ruby Red CORE 500™ represents your passion, your strength, and your heart. It’s Eko’s way to honor you — a better tool that helps you provide even better care.
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Holiday dates and details.
When's the last day to order for 12/24 delivery?
Outside of the holiday season, most non-engraved orders leave our warehouse within 1–2 business days, and engraved orders typically ship within 3–5 business days.
Due to high demand for the holidays, fulfillment timelines may be longer.
Below are key dates to get your order by December 24:
Engraved orders:
- Standard Shipping (USPS Ground): Order by 12/12
- FedEx 2-Day: Order by 12/19
- FedEx Overnight: Order by 12/20
Non-engraved orders:
- Standard Shipping (USPS Ground): Order by 12/15
- FedEx 2-Day: Order by 12/21
- FedEx Overnight: Order by 1 p.m. ET on 12/22
Holiday shipping discount:
- FedEx 2-Day $14.95 (normally $29.95)
- Ground shipping $5.95 (normally $8.95)
What if I find a lower price?
Investing in the CORE 500™ is a big decision, and we want you to feel confident about your purchase. That’s why we’re offering our best price of the entire year from now through December 31. We’re confident you won’t find it for less on Eko Health or Eko's official Amazon store this holiday season, but if you do, just let us know and we will match the advertised price for new, unopened CORE 500™ Digital Stethoscopes with proof of the lower price. No need to track deals, and no need to worry. Just purchase with confidence.
What's the holiday return policy?
We want every healthcare professional to have enough time to explore how Eko fits into their clinical routine. That’s why purchases made between 11/3/2025 and 12/31/2025 can be returned through 1/31/2026. Whether it’s a gift or a personal upgrade, we want you to feel confident in your choice.
Are Eko products HSA/FSA/CME eligible? How do I get reimbursed?
Stethoscopes from Eko may be eligible for HSA, FSA, or CME purchase and/or reimbursement.
Use your benefits card for qualified purchases and save your order confirmation email as a receipt. You can also log in to your Eko account to access your receipt.
If your card is declined or has an error, you can use a different payment method and contact your system administrator for reimbursement information.
If you have any issues, we recommend contacting your account administrator first. If you need to speak with us, you can contact our support team.
Eko cannot provide tax, compliance, or legal advice regarding HSA/FSA reimbursement.
How can I gift an Eko+ membership to someone?
When purchasing a stethoscope, you can navigate to the Eko+ gifting page and add “1 Year of Eko+” to your order. Your gift recipient will receive an email after your purchase to redeem their membership. This email will be sent on the date you select — don’t worry, we won’t ruin the surprise!
How do I tell a gift-giver that Eko's on my wishlist?
Easy — just drop a hint!
If there’s a stethoscope from Eko on your wishlist, make sure your favorite gift-giver gets the message. Head to the product page, click the “Drop a Hint” icon, and send them a little nudge.
We’ll take care of the rest with a friendly email that says, “Hey, someone’s heart is set on this!”
