What Sold an ER Doc on the CORE 300™ Digital Stethoscope

Posted in Customer Stories

Few physicians have seen emergency medicine from as many angles as Michael Chiarelli: from the back of an ambulance as a volunteer critical care provider, to running an EMS agency as its medical director, to his current work as a full-time ER physician handling disaster medicine for his hospital. Across all of it, one thing hasn't changed. He listens first. That same attention to detail extends to the equipment he trusts, most recently the CORE 300 Digital Stethoscope.


A calling shaped early, and confirmed when it mattered most

Dr. Chiarelli's path into medicine started well before medical school, on a snowboarding trip as a teenager. He and a friend came across another rider who'd hit his head and broken his nose, bleeding and disoriented. They carried him out to the main trail and waited until the first responders arrived. 

“I was amazed at [the first responders'] level of proficiency, their teamwork, and everything they did to get this kid to the medical care he needed. So I decided right then and there that I needed to do something in medicine.”  

That pull toward emergency care led him to volunteer as a critical care provider, and not long after, he was called to help with disaster response following the September 11th attacks. It's not an experience he brings up lightly, but it's one that shaped how he practices medicine to this day. The devastation he saw has stuck with him, but also the humanity. Strangers from every walk of life, with nothing else in common, showing up for one another without being asked. "Nobody asked for your ID when they were looking to help you," he says. 

That sense of shared obligation, that a person's worth to you shouldn't depend on who they are or what they do, has followed him throughout his career.

A full plate at work and at home

Through his volunteer experience, he realized he loved emergency medicine, but being a critical care provider wasn't quite the right fit. He went on to medical school and has practiced emergency medicine ever since. 

These days, Dr. Chiarelli works full time as an ER physician while managing the hectic schedules of 4 kids’ sports and family life. It helps that he's married to a family medicine physician who understands what this career entails. The two regularly compare notes across their specialties. What keeps him going through the long, unpredictable hours, he says, is simple: watching a patient who came in on one of their worst days leave in noticeably better shape than when they arrived.

Treating every patient the same, starting with the exam

His belief that everyone deserves the same standard of care no matter who they are, shows up in how Dr. Chiarelli runs his exams. Every patient gets a full heart and lung exam in his department, whether they came in with a suspected heart attack or a sprained ankle. "We lay hands on the patient," he says. "They wait two hours to see me, and if I don't touch them in some way, we don't make that bond." It's a policy built as much around trust as clinical necessity, and it means his stethoscope gets near-constant use across an enormous range of cases.

That kind of usage is exactly why sound quality and reliability matter so much to him.

He made the jump to digital stethoscopes years before the CORE 300, though not right away. He'd passed on an earlier generation of digital scope, unconvinced it was enough of an upgrade to justify the cost. 

It wasn't until a colleague let him try a newer model that his mind almost immediately changed. "I was blown away by how great it sounded," he says.

He bought one for himself, then bought a second for his wife, who was floored by how much clearer everything came through.

When Dr. Chiarelli eventually got his hands on the CORE 300, the same thing happened again. He describes the audio quality as "head and shoulders above" what he'd been using, and the battery life surprised him just as much. The CORE 300, he says, only needs charging a handful of times across months of near-daily use between the ER and the field.

What makes it work for him

Some of what won Dr. Chiarelli over has less to do with performance and more to do with how the CORE 300 fits into an actual shift. It's noticeably lighter than the stethoscope he carried for years. More than once, colleagues picked it up and assumed it was a regular analog scope until he switched it on. 

Noise was another factor. Dr. Chiarelli isn't usually in the back of an ambulance himself; he typically responds in his own vehicle, often arriving at the scene of a crash or some other chaotic call before anyone else. 

Even there, with sirens, traffic, and everything else going on, he says he's never once struggled to hear through the CORE 300, and he's usually running it well below the highest volume setting.

He's also skeptical of any stethoscope feature that requires pulling out a phone mid-exam, as patients tend to read that as a distraction rather than part of the visit. What won him over with the CORE 300 was being able to switch between cardiac, pulmonary, and all-purpose filters right on the device, no app required.

And after losing a stethoscope or two over the years to mix-ups in a busy department, he's glad the CORE 300 can be personalized, down to the engraving, so it's a little harder for someone else to walk off with.

He needed a stethoscope built for volume and reliability, and the CORE 300's familiar form factor made it an easy fit — one more tool he can trust without having to think about it, shift after shift.