National not-for-profit marrow registry Gift of Life matches donors with patients in need of blood stem cell transplants. Often, donors have to fly to Gift of Life’s collection center in Boca Raton, Florida twice—once for their physical exam, and then again for their actual stem cell donation. Travel restrictions and health concerns caused by the COVID-19 crisis thrust donors, patients in need of these life-saving treatments, and healthcare providers facilitating the process, into a high-stakes limbo.
Gift of Life is determined to ensure mission critical stem cell donations are not delayed, while also ensuring the safety and well-being of its heroic donors. In addition, Gift of Life is always looking for ways to get patients their transplants sooner and to streamline the process. Now, those two goals would be met.
To solve the problems of exposure, travel, and the race against time, Gift of Life sends donors all the tools needed for a virtual exam. When the donor opens the box, there is a note inside with a few simple instructions. Prospective donors turn on both devices, log in, and are coached through capturing their heart and lung sounds, and their EKG. This all happens through the Eko Telehealth App. During the virtual visit, a clinician listens to heart and lung sounds and views the data on a computer in real time. The clinician and donor can see each other on live video, allowing the clinician to walk the patient through the exam. Afterward, the clinician can save sounds and a PDF of the PCG and ECG to the donor’s chart. Gift of Life’s telemedicine screening solution includes:
Gift of Life’s deployment of Eko Telehealth and Eko DUO not only limits risk of exposure to COVID-19, it saves time and money. Donors can complete a screening exam from the comfort of their own home over the course of a few minutes instead of taking a time-consuming and costly cross-country trip.
“Some of these patients need transplants sooner and sooner. There’s always the idea of how we are going to shorten that length of time and how we can streamline the process to help save their lives. Right now, using the DUO is a way to make that happen. The Eko device, compared to some of the other devices we looked at, is user friendly. With the patient video component to it, I’m able to see them and walk through the exam process together. I find that very useful.”