Case Study

eMDnow: Caring for Veterans with Telemedicine

Integrating stethoscope insights turns a web chat into a real checkup.

"It's important for our patients to know that we are veterans caring for veterans. Through smarter telemedicine, we can improve care today and encourage vets not to hesitate when they need care tomorrow."

Ivorique Turner, DO
DO CEO/Medical Director

The Problem

eMDnow provides virtual care for veterans living in Jacksonville, FL. Telemedicine that's effective for all can help the community get more timely care without having to drive two hours to the closest VA Hospital which is often understaffed and has long wait times. Being able to access care online, through a mobile app, or walk into a small clinic in a pharmacy would add convenience to veterans' lives.

The Solution

eMDNow utilizes Eko's Windows-compatible live-streaming software, running side-by-side with Zoom video conference. Separating the Zoom video and the livestream audio ensures superior stethoscope audio and allows the consulting MD to follow along with the visit as the patient is being assessed.

Their telemedicine deployment includes:

  • eMDnow Healthcare on Demand App
  • Zoom Video Conference
  • Telemedicine interchangeable scope for ear/nose/throat, dermatology, and ophthalmology
  • CORE Digital Stethoscope
  • Eko Telehealth Platform

The Outcome

Using mobile and web-based telemedicine technology eMDnow is able to support the community with a number of health services including:

  • Virtual consultations
  • Walk-in clinics
  • Prescription refills
  • Diagnostic and lab services
  • Women's services
  • Vaccines